Our design model informs how we approach our work. It is built around a concept we call Constant Evaluation and is supported by two complementary modes of working — Inquiry and Speculation.

FI08: Constant Evaluation Design Model

The Office of Future Interactions Design Model

We inquire to evaluate what's happening on the ground and we speculate to evaluate the implications of new arrangements, relationships or interactions on any given problem or opportunity space.

We do not believe that great design happens in a waterfall or in any prescribed sequence. Speculation and inquiry happen simultaneously and inform each other.

Overview of methods

We gather any relevant stimulus to inform our work. Often desk-based and includes research papers, articles, and internal strategy documents.

We scan for signals emerging from technological advances, environmental patterns and changes in socio-cultural behaviour.

We work in the open, discussing findings, ideas, approaches, challenges and opportunities, interviewing people on the ground, asking questions and listening to others wisdom.

We map complex relationships to explore how agency is distributed across the constituents of a system.

We model to think, exploring ideas through multiple materials and dimensions. And we model to explain, making concepts tangible and putting them in people's hands to open dialogue.

We prototype to learn. From simple single use interactions to more complex sequences and arrangements to test assumptions and measure the implications of the things we make.

We situate our work in worlds that they would be experienced in the future. This allows them to experienced in context now and so that we can better understand the implications or affect they have on the worlds they inhabit.

A key goal of evaluation is to create a better understanding of the implications of the things we design on the future worlds they will occupy.

A key goal of evaluation is constant learning, whether we're working in a mode of inquiry or speculating.

A key goal of evaluation is to acknowledge and record discoveries.

A key goal of evaluation is to inform planning and to have concrete actions that inform what's next.

A key goal of evaluation is to create successful communications strategies that can travel between stakeholders.

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